At Oakmonta & Co, we are committed to protecting the privacy and personal information of every visitor, customer, and user of our website. This Privacy Policy explains how we collect, use, process, store, and protect your personal data. Oakmonta & Co complies with all applicable data protection laws and regulations in the United Kingdom, including the General Data Protection Regulation (GDPR) where applicable. By using our website, placing an order, or interacting with our platform or services, you agree to the practices described in this Privacy Policy.

 

Who We Are

Oakmonta & Co is an online ecommerce brand operated by Harders Products Our business is registered at Smidstraat 1, 2222AS, Katwijk, The Netherlands. Our company registration number is 96489243. You may contact us by email at info@oakmontaco.com. Our customer service team is available during Monday to Friday between 9.00 and 17.00.

 

How and When We Collect Your Data

We collect personal data only when it is voluntarily provided by you and when necessary for the fulfilment of our services. This may occur when you create an account, place an order, subscribe to our newsletter, contact customer support, leave a review, or interact with our website or social media channels. The information we may collect includes your full name, billing and shipping address, email address, phone number, payment information, IP address, browser and device information, purchase history, and website activity.

 

How We Use Your Data

The information you provide is used solely for legitimate business purposes. This includes processing and fulfilling orders, customer support communication, transaction confirmation, shipping updates, service improvements, fraud prevention, and responding to inquiries. If you have opted in to receive marketing communications, we may also send promotional emails, updates, and offers related to Oakmonta & Co.

 

Payment and Data Processing

All payments made through our website are processed securely using trusted third-party payment providers such as Shopify Payments. We do not store your complete payment card information on our servers. Transactions are encrypted using Secure Socket Layer (SSL) technology. Payment processing, order confirmation, and fulfilment services are managed through secure ecommerce platforms that comply with applicable PCI-DSS security standards and international data protection requirements.

 

Marketing and Advertising

Oakmonta & Co may use advertising services such as Google Ads, Meta Ads, TikTok Ads, or similar marketing platforms. These platforms may use cookies, pixels, and related technologies to collect behavioural and browsing data. This allows us to measure campaign performance, improve advertising strategies, and display relevant advertisements. The data collected may include anonymised browsing activity, device information, and interactions with advertisements. Where required by law, consent will be obtained before non-essential tracking technologies are used. You may manage or disable cookies through your browser settings.

 

Reviews and Customer Feedback

To collect genuine customer feedback, we may work with third-party review platforms such as Trustpilot or similar providers. After completing a purchase, you may receive an email invitation to leave a review regarding your experience. Participation is entirely voluntary. Third-party review platforms operate under their own privacy policies, and we encourage you to review their policies directly on their websites.

 

Social Media and External Platforms

Our website and communications may contain links to external platforms such as Instagram, Facebook, TikTok, Pinterest, or other social media services. If you choose to interact with our content on these platforms, your data will be processed according to the respective platform’s own privacy policies and terms. We do not control the privacy practices of external websites or social media services and recommend reviewing their policies independently.

 

Data Sharing and Third Parties

We do not sell, rent, or trade your personal information to third parties. We only share your data when necessary to provide our services or comply with legal obligations. This may include sharing information with logistics providers, payment processors, email service providers, fraud prevention services, marketing partners, or website analytics providers. All third parties that process personal data on our behalf are required to handle your information securely and only for authorised business purposes.

 

Data Retention and Security

We retain personal data only for as long as necessary to fulfil legitimate business purposes or comply with legal obligations. Order and transaction data may be retained for up to seven years for accounting, tax, audit, or legal compliance purposes. After this period, personal information will be securely deleted, anonymised, or destroyed. All data is stored on secure systems with appropriate technical and organisational security measures designed to prevent unauthorised access, accidental loss, misuse, or unlawful processing.

 

Your Rights

Depending on your location and applicable laws, you may have the right to access your personal information, request correction of inaccurate data, request deletion of your data, object to certain types of processing, withdraw previously given consent, or request a copy of the personal data we hold about you. Requests regarding personal data may be submitted using the contact information listed below. We will respond within the timeframe required under applicable law.

 

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or business practices. The latest version will always be published on our website. If significant changes are made, we may notify users through email communication or a notice displayed on the website. We encourage users to review this page regularly to stay informed about how personal information is protected.

 

Contact Information

If you have any questions, require assistance, or would like to make a request regarding this Privacy Policy, please contact us.

Email: info@oakmontaco.com
Contact us on this page: Click here
Customer service: Monday to Friday between 9.00 and 17.00