Shipping policy
Oakmonta & Co is committed to providing reliable and transparent shipping services to customers throughout Ireland. This Shipping Policy outlines important information regarding order processing, delivery methods, shipping timelines, and related delivery conditions.
Delivery Area
We currently ship orders exclusively in Ireland
Orders cannot be placed for delivery addresses located outside of Ireland.
Shipping Method
For domestic deliveries, we work with trusted postal and courier providers to ensure safe and efficient shipping services.
Depending on the destination, package size, or operational availability, we may use different delivery partners with comparable service standards.
Shipping Costs
Shipping is free on all orders placed through our website.
No additional or hidden delivery fees are charged during checkout.
Delivery Address
All orders are delivered to the shipping address provided by the customer during checkout.
Customers are responsible for ensuring that all shipping information is complete, accurate, and up to date before submitting an order.
Delivery Times
We aim to provide transparent and predictable delivery timelines for all orders.
Cut-Off Time
Orders placed before 22.00 (10 PM), Dublin Time will begin processing on the next business day.
Orders placed after the cut-off time will be processed on the following business day.
Handling Time (0 to 1 Business Days)
Our handling time is approximately 0 to 1 business days, from Monday to Friday.
This includes order verification, packaging, quality control, and preparation for shipment.
Transit Time (4 to 8 Business Days)
Once your order has been dispatched and transferred to the courier, delivery generally takes between 4 to 8 business days, counted from Monday to Friday.
Delivery times may vary depending on destination, courier schedules, public holidays, weather conditions, or operational circumstances.
Total Delivery Time (4 to 9 Business Days)
Total delivery time is calculated as:
Handling Time + Transit Time
In most cases, orders are delivered within 4 to 9 business days from the date the order is placed.
Additional Information
Currency: All transactions are processed in Euro (EUR).
Tracking Information: Customers will receive a shipping confirmation email including tracking details once the order has been dispatched.
Undeliverable or Uncollected Parcels: If an order is returned due to an incorrect address, failed delivery attempts, or failure to collect the parcel, additional shipping or return charges may apply.
Delivery Delays: While we make every effort to deliver orders within the estimated timeframes, delays caused by couriers, weather conditions, customs procedures, peak periods, or other external circumstances may occasionally occur.
Contact Information
If you have any questions, require assistance, or would like support regarding shipping or delivery, please contact us.
Email: info@oakmontaco.com
Contact us on this page: Click here
Customer service: Monday to Friday between 9.00 and 17.00